At Travel House, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, and payment details when you make a booking or sign up for newsletters.
• Usage Data: Your IP address, browser type, operating system, and browsing behavior on our website.
• Cookies: We use cookies to improve your browsing experience and provide targeted ads.

2. How We Use Your Information

• Processing bookings and providing travel services
• Sending booking confirmations, travel tips, and promotional offers
• Improving our website and personalizing user experience
• Addressing customer inquiries and support requests
• Legal and regulatory compliance

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Payment processors to complete transactions
• Travel service providers (e.g., airlines, hotels) for booking purposes
• Law enforcement agencies if required by law

4. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights under data privacy laws, including:

• The right to access, correct, or delete your data
• The right to object to or restrict certain processing activities
• The right to opt out of receiving marketing emails

To exercise these rights, contact us at:
Email: info@travelhouse.com.au

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please read their privacy policies before sharing any personal information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

Terms of Use

Effective Date: Oct 2024

1. Use of Website

• You must be at least 18 years old to make bookings on our website.
• All information provided must be accurate and up to date.
• You are responsible for maintaining the confidentiality of your account and password.

2. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Travel House or licensed to us. You may not reproduce, distribute, or use any content without our express permission.

3. Bookings and Payments

All bookings are subject to availability and confirmation by service providers (e.g., airlines, hotels). Prices are subject to change without notice until a booking is confirmed.

4. Limitation of Liability

We are not responsible for delays, cancellations, or disruptions caused by third-party providers or errors in pricing or availability.

5. Governing Law

These Terms of Use are governed by the laws of Australia. Any disputes will be resolved in the courts of Melbourne, Victoria.

6. Contact Us

If you have any questions about these Terms of Use, please contact us:
Email: info@travelhouse.com.au
Phone: 03 8596 7524